TELEPHONE

To dial home from Singapore, use the international access code 001, followed by the destination country code, area code and number you wish to dial.

For calls to Singapore, the international dial code prefix may vary depending upon the country from which the call is made, but will be followed by Singapore’s international number +65, followed by the area code and local number.

The main emergency Police number is 999, which is free to call. For fire and ambulance calls, dial 995.

When travelling with Haivenu, you will also always be provided with an emergency contact number to access our help and assistance.

For mobile handsets, consult your service provider in advance of departure to activate your handset for use in Singapore and seek advice concerning roaming charges, which are, however, likely to be expensive.

If your phone is unlocked, another option is to buy a SIM card locally, from one of Singapore’s three main providers, SingTel, Mobile One (M1), and StarHub. It should be noted that many plans charge a small fee for incoming calls, even if they originate locally, though you can opt to buy an unlimited incoming call option.

Singapore has extensive 3G and 4G coverage and signal problems are unlikely. You can also purchase contract free handsets locally, though you will also need to purchase a SIM card. When purchasing a Phone and/or SIM, you will need to show your passport.

INTERNET

Singapore has exemplary high-speed internet facilities. Most hotels provide free Wi-Fi, as do many cafes, restaurants and food outlets. In addition, you can register to use Singapore’s free public Wi-Fi service, Wireless@SG, which provides access to extensive Wi-Fi hotspots throughout Singapore, by visiting a customer service desk of SingTel, Mobile One (M1), or StarHub. Registration is free, but you will be required to show passport identification.

The 3G and 4G networks are well developed, and for mobile internet, buying a SIM locally provides a relatively cheap and reliable solution, especially with such extensive Wi-Fi connections and also provides the added advantage of access to useful navigation and sightseeing apps.

ELECTRICITY

The electricity supply in Singapore is 220-240 Volts, at 50 HZ.

A useful visual reference guide to the full range of international plug and socket varieties can be found at http://www.worldstandards.eu/electricity/plugs-and-sockets/, which describes the type system in use on this website.

Like neighbouring Malaysia, Singapore’s British colonial history has left the legacy of a standardised system across the country, and all sockets in Singapore are of the square three pin type G, as used in the UK.

It is helpful to consider your likely needs in advance. If you will need to charge several items such as mobile phones, tablet computers, cameras etc., it may be worth bringing a multiple, preferably surge protected, outlet from your own country to avoid having to purchase several adapters, or to deal with a limited availability of wall sockets.

In most cases, if your equipment normally runs on a 110 volt, 60 HZ supply, you will additionally need a portable transformer.

WEIGHTS AND MEASURES

Singapore uses the international metric system of weights and measures, based on the metre, litre and gram.

POSTAL SERVICES

Postal services are run by Singapore Post, which provides a host of modern, efficient and reliable postal services.

Opening hours can fluctuate according to the local branch, but most branches operate from 08:30-17:00 and 08:30-13:00 on Saturdays.

Several international operators, such as TNT, DHL, UPS and Federal Express and many more, also operate in Singapore.

TIME ZONE

Singapore Standard Time is GMT+8, though it should be noted for calculation purposes that the country does not operate a daylight saving mechanism.