Haivenu Tours have their roots in Vietnam, and grew out
of the modernisation and trade liberalisation of the country that gradually
followed the introduction of ‘Doi Moi’ in 1986.
After years of international isolation in the wake of the
American War, Vietnam began to grow confident in its independence, embracing
the international community, global commerce and tourism.
As travellers, many of whom had already visited Thailand
and Malaysia increasingly became drawn to the evocative mysteries of Vietnam,
whose cultural richness had been so long submerged by the negative impressions
engendered by media coverage of its long struggle for independence, culminating
in the ‘Vietnam’ War, the enthusiasm for the beauty of the landscape, warm
peoples and culture of Vietnam, with which these initial visitors returned,
sparked an upsurge of interest.
Many visitors, from Thailand in particular, disappointed
by the ever-increasing commercialism of that country, found in Vietnam a haven
of authentic Southeast Asian culture and heritage.
Since its inception in late 1999, Haivenu Tours was set
up to fulfil heartfelt guiding principles in welcoming overseas visitors to
this remarkable country.
With an emphasis on the preservation of Vietnam’s natural
and cultural inheritance uppermost, Haivenu also pursued a highly personable
approach to tourism, organising individually crafted tours of the country, each
uniquely tuned to each of our clients’ holiday aspirations, at the heart of
which is a friendly one-to-one working relationship with a personal tour
designer, in contrast to the impersonal monolith of many major holiday
companies.
Our focus is to provide an optimum of authentic
experience, exceptional high quality service and affordability.
Another core aim is to ensure that the benefits arising
from tourism reached the most disadvantaged of the citizens of the countries in
which we operate, and our company has boldly developed relationships with local
and ethnic communities throughout our sphere of operations, offering high
quality in-depth training and employment to enthusiastic local guides, to
assist our visitors with their unrivalled local knowledge and insight.
Following our first flush of success as a company, we
continued to develop our involvement in environmental and social welfare
projects, and began to spread our ethos and operations to neighbouring
countries, initially Cambodia and Laos, followed by Thailand, Malaysia, China,
Bhutan, Myanmar, Singapore, Hong Kong, Bali, and the Philippines and we are now
well established as a specialist and inspirational tour company throughout the
region.
In 2007, we established an office in Felixstowe, England,
to provide local contacts and services to our clients within the GMT time zone,
and have also evolved successful business partnerships with several like-minded
internationally well-regarded organisations, including Responsibletravel.com,
co-founded by the late Anita Roddick.
Haivenu is named after a tiny orchid that grows only on
the craggy limestone cliffs of the stunning islands of Ha Long Bay in
north-east Vietnam, whose botanical name is 'paphiopedilium concolor', known in
Vietnam as the 'yellow slipper orchid' after its dainty blossoms. Despite its diminutive
size, it's a determined survivor.
We chose the Haivenu as our logo partly for its striking
beauty, but mostly because it expresses the qualities to which we aspire in our
company, small and intimate, yet charmingly distinct, rare and unique.
Nothing is too much trouble for us: we apply the highest
standards of personalised quality to everything we do, whether we are
developing a tour for a VIP party or a humble family holiday on a modest
budget.
Having the Haivenu as our logo also reminds us of our
commitment to conserving the environment of our beautiful country, and those of
our neighbours. We avoid 'ecotourism' in environmentally sensitive areas and
encourage our customers to travel with light footsteps. Southeast Asia is a
beautiful destination with a rich culture: we want to keep it that way.
We are a young and vibrant Southeast Asian tour operator,
and like the Haivenu, we too are tenacious, in our commitment to provide
authentic travel opportunities combined with fully ethical and sustainable
tourism.
Our mission is to provide you with a memorable experience
of the real Southeast Asia by avoiding the usual tourist routes in favour of
unspoilt landscapes, unusual attractions and the fascination of the daily life
of ordinary people.